1. General agreement
„0 Design’’, SIA, 40203347155, Celtnieku iela 15, Valgunde, LV-3017 Latvia, hereafter called 0 Design, provides the available content on https://0design.lv/, hereafter called webpage, and renders service under the terms of payment, delivery and in compliance with terms and conditions of returning the purchase that can be found on webpage. By using the webpage customers confirm that they have read, understood and agree to comply with the terms. If a customer purchases recycled paper lamps or sheets, hereafter called Goods, offered in 0 Design webpage, via Internet then such a mutual agreement is considered as a Distance contract and it is subject to the regulations on Distance contract, including, but not limited to “Consumer Rights Protection Law” of the Republic of Latvia, “Regulations Regarding Distance Contracts” issued by The Cabinet of Ministers of the Republic of Latvia etc.
3. Privacy and security policy
0 Design sincerely respects and cares about its customers and therefore ensures the highest security level according to “Personal Data Protection Law” of the Republic of Latvia. The webpage is a secure web site. Exchange of any information is secure, provided that all internet using requirements are met. Customers are able to order goods, make requests and to enlist themselves for receiving information on news, sales, etc. 0 Design never requests and processes sensitive personal data. 0 Design never collects and stores information regarding debit cards and credit cards. 0 Design collects only information concerning purchase bill and delivery: customer’s name, address, e-mail, phone no. 0 Design uses the information provided by customers to identify them, as well as in situations when communication has legal request, i.e. when the law stipulates that personal data is to be provided to government and municipal institutions. 0 Design has the rights to give customer’s information to a third person (e.g. courier service) only concerning the details necessary for the delivery of the Goods. Customers’ personal information helps to inform them about new offers, sales and other activities related to 0 Design marketing. 0 Design takes all necessary webpage maintenance and development measures concerning customer’s personal information security, in order to protect it against theft, loss, misuse, unauthorized access, exposure, modification and corruption. Although we do everything to ensure your privacy, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. That’s why we would like to inform you that there are security and privacy limitations of the Internet which are beyond our control. Any payment transactions will be encrypted using SSL technology, which is used by vendors to ensure the security of the online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
4. Pricing policy
The currency used is Euro (EUR; €) for all countries. VAT is included in all our prices and will bebased on the country the order will be shipped to. Please note that all prices and product information on the 0 Design webpage are subject to change.
We have done our best to display as accurately as possible the colours of the products shown on the web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
6. Ordering and Payment
After you chose items you would like to buy and click „Confirm Order”, an e-mail confirmation will be sent. We accept Visa, Visa Electron, MasterCard, American Express. If you want to make any changes in your order, please contact us immediately by e-mail hello@0design. There might be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you. We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law.
8. Policy changes
10. Availability of the goods
The product range is available and prices are valid as long as they are visible on the site and in stock. Indications on the availability are provided during the ordering process. Errors or
modifications may occasionally occur in exceptional circumstances and the customer will be informed by e-mail as soon as possible to fulfil the order in the best possible time and way.
11. Delivery procedure
All orders will be handle by DPD Ltd. Your order will be shipped via the shipping method You have chosen during the check out process. The place of the delivery is deemed to be the
address that the customer indicates to 0 Design. Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot take the responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
Depending on the delivery address the order can be subject to extra shipping costs that will be
explicitly indicated before payment confirmation and will be included in total cost.
Baltic States 2-3 working days.
Europe countries 3-5 working days.
Other countries (worldwide) 5-7 working days.
(Note that it may take longer in peak seasons, such as Christmas).
12. Return & Exchange Policy
If your item is faulty or you believe it is not as described, contact us, and we will happily arrange a replacement or full refund. All refunds will be made once we have received the returned garment. If the item is returned due to fitting problems, we will accept it, as long as we are notified within 7 days of receipt of the item. There are two reasons why we can’t accept returns online for underwear. Firstly, for hygiene reasons and, secondly, to prevent this product from ending up in a landfill. Each time a pair of undies is returned to us, we cannot re-use it, so it ends up in a landfill. We are committed to reducing such waste as part of our long-term sustainability mission. The return item must be dispatched within 14 days of its original reception. Make sure that the product is still in perfect condition with tags still attached. We reserve the right to refuse any returns that do not meet these criteria. We will also not accept any garments that show visible signs of wear.